Membership satisfaction of the Wellness Council of Northwest Indiana

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dc.contributor.advisor Gobble, David C. en_US
dc.contributor.author O'Donnell, Deborah D. en_US
dc.coverage.spatial n-us-in en_US
dc.date.accessioned 2011-06-03T19:36:14Z
dc.date.available 2011-06-03T19:36:14Z
dc.date.created 1993 en_US
dc.date.issued 1993
dc.identifier LD2489.Z78 1993 .O36 en_US
dc.identifier.uri http://cardinalscholar.bsu.edu/handle/handle/184589
dc.description.abstract The purpose of this study was to identify the satisfaction from services received by businesses as members of Wellness Councils. All 105 members of the Wellness Council of Northwest Indiana were invited to participate in the survey. Fifty four (51%) participants completed and returned the survey on satisfaction levels.The instrument was developed to measure member satisfaction with the services provided by the Wellness Council of Northwest Indiana. The member organizations rated the council on a 5 point scale, with 5 being the highest possible score.A two way analysis of variance was conducted to identify differences in satisfaction by size and organization purpose; profit and nonprofit.The least satisfied group was the large for profit, while the most satisfied group was the large nonprofit group. Small for profit member organizations were slightly more satisfied than small not for profit organizations.Satisfaction did vary by size and organization, but in general, members were mostly satisfied with their participation in the Wellness Council of Northwest Indiana.Also, four open ended questions were asked, to allow the members to elaborate on other areas of interests or concerns. These results showed that members were interested in the following 2 areas: 1. education, 2. networking.Future research should include quantitative methodology that examines the meanings behind many of the narrative comments from the study. Future instruments should also include specific areas of satisfaction mentioned in the narrative responses.
dc.description.sponsorship Institute for Wellness
dc.format.extent v, 65 leaves : ill. ; 28 cm. en_US
dc.source Virtual Press en_US
dc.subject.lcsh Health promotion -- Indiana. en_US
dc.subject.lcsh Customer relations. en_US
dc.subject.lcsh Occupational health services -- Indiana. en_US
dc.subject.lcsh Employee assistance programs. en_US
dc.subject.other Wellness Council of Northwest Indiana -- Membership -- Attitudes. en_US
dc.title Membership satisfaction of the Wellness Council of Northwest Indiana en_US
dc.description.degree Thesis (M.S.)
dc.identifier.cardcat-url http://liblink.bsu.edu/catkey/865954 en_US


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  • Master's Theses [5256]
    Master's theses submitted to the Graduate School by Ball State University master's degree candidates in partial fulfillment of degree requirements.

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