Abstract:
The purpose of this project was to create a Grade Appeal Manual for the University Grade Appeal Committee at Ball State University. The Grade Appeal Manual will inform the Committee on the policies and procedures of the Grade Appeal Process. The manual was designed to assist the University Grade Appeal Committee in their understanding of the Grade Appeal process and the importance of fair hearings. The Grade Appeal Manual covers the philosophy and goals of the University Grade Appeal Committee, the expectations of the Committee, the Grade Appeal hearing process, considerations in the Grade Appeal process, effective questioning methods, and guidelines on how to weigh credible information.