Abstract:
In an attempt to critically analyze reasons small businesses often shy away from the installation of computer systems within their companies, three areas are extensively researched throughout this paper. First, computer fear within various organizations is explored to assess why persons have this phobia and possible methods for overcoming it. Secondly, the impact which microcomputers have had on the small business environment is examined to determine the benefits computers can give smaller business firms. In addition, other reasons managers of small businesses may wish not to obtain a computer for their companies are evaluated. And finally, a mid-western survey is analyzed which researches the attitudes of several central-Indiana small businesses regarding computer systems and their bases of computer knowledge in general. It is this researcher's desire through these evaluations to better understand attitudes in the small business environment as they relate to computer systems and actions managers within these organizations can take when resistance to technological advances is encountered.