Abstract:
A paradigm for problem-solving, the IDEAL model, is summarized and utilized as a model for discussing ill-structured problems (Bransford & Stein, 1993). The present study evaluated the effectiveness of three problem-solving techniques: brainstorming, taking other people's perspectives, and a hierarchical technique. The quantity, quality, and creativity of the solutions produced in each condition were evaluated. Brainstormers produced solutions of subjectively high creativity, yet failed to produce high quality. Explanations are given for this apparent incongruity. Subjects trained in the hierarchical technique produced more solutions, and ones of higher quality. Suggestions for future research are provided.
