Measuring the effectiveness of a corporate identity program

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Authors
Root, Margaret G.
Advisor
Popovich, Mark N.
Issue Date
1983
Keyword
Degree
Thesis (M.A.)
Department
Other Identifiers
Abstract

This thesis has presented a case study of the development and introduction of a corporate identity program for a major Midwestern financial institution. It describes the process by which the program was undertaken, describes the pretesting of the program, and then describes the quantitative research used to measure the effectiveness of the corporate identity program and the results of the research.The thesis also reviews the available literature on measuring the effectiveness of corporate identity programs for business institutions and suggests opportunities for further research in this area.

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