Knowledge, beliefs and motivation as predictors of nurses' satisfaction with computer use

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Huffer, Susan B.
Twibell, Kathryn R.
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Thesis (M.S.)
School of Nursing
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Computerized documentation is becoming the norm in hospitals in the United States. Paperless systems are being implemented to reduce costs and increase accuracy of information as well as access. Nurses' beliefs, motivation and knowledge may affect computer-use satisfaction. Further investigation is needed to determine variables that influence computer use satisfaction. The purpose of this study is to examine the relationship between nurses' knowledge, beliefs and motivation toward computer use and nurses satisfaction with computer use in clinical settings. It is an approximate replication study of Burkes' (1991) study, which utilized Vroom's (1964) expectancy theory as a framework to describe nurses' attitudes related to computer use satisfaction. The design is descriptive correlational. The sample will be 200 staff nurses working in either of two sister hospitals located in Arizona. Permission will be sought from the internal review boards of the participating facilities. Participation by all nurses will be voluntary. All data obtained will be kept confidential. Instruments will be the Knowledge, Satisfaction, and Motivation survey (Burkes, 1991) and a questionnaire by Stronge and Brodt (1985). Findings will provide information to guide hospitals that are planning for successful implementation of computerized documentation systems.