A quantitative analysis of sport employee identification of NCAA Division I compliance employees

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Melchert, Morgan G.
Downs, Benjamin
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Thesis (M.A.)
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The current study examined NCAA Division I compliance employees utilizing Sport Employee Identification (SEI; Oja et al., 2020). Minimal research has focused on the ways sport employees, like NCAA compliance employees, identify with their organization. The current study fills a gap in sport employee research, particularly with the identification processes of compliance employees. Additionally, the current study established SEI as an applicable construct in sport scholarship and examined potential outcomes (i.e., job satisfaction, turnover intentions, and organizational citizenship behaviors) of SEI. Specifically, the purpose of this study was to examine if a positive SEI contributes to job satisfaction, turnover intentions, and organizational citizenship behaviors with NCAA Division I compliance employees. The researcher used a demographic form and a 24-item questionnaire utilizing the SEI instrument, two instruments from Cammann et al. (1983) measuring job satisfaction and turnover intentions, and one instrument from Podsakoff et al. (1990) measuring organizational citizenship behaviors. Data analysis consisted of a confirmatory factor analysis, three linear regression analyses, and one multiple regression analysis to examine the relationship between SEI and potential organizational behavior outcomes. Results highlighted job satisfaction and lower turnover intentions as outcomes of SEI, but organizational citizenship behaviors lacked support as an outcome of SEI for NCAA Division I compliance employees. Ultimately, the findings have the potential to assist intercollegiate athletic administrators in better managing their compliance personnel through an understanding their psychological processes.