The appraisal review process : the impact of feedback and goal setting on overall job satisfaction

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Authors
Hawkes, Tammy L.
Advisor
Ellis, Beth H.
Issue Date
1993
Keyword
Degree
Thesis (M.A.)
Department
Department of Speech Communication
Other Identifiers
Abstract

This study attempted to discover perceptions held by public relations counsels and corporate attorneys regarding their professional relationship and whether demographics help determined perceptions. A Q-Sort mail survey asked participants to rank 52 statements. Statements were classified into six subject areas: day-to-day and corporate policy, crisis situations, communications, management, perceptions, and orientation. Five demographic questions were asked. A total of 148 surveys were mailed; 62 (41.9 percent) were returned.Q-Sort rankings, when subjected to factor analysis (Quanal), typed people with similar or dissimilar views. Quanal produced two types--Team Players and Communicators. Team Players were positive about their perception of each other, management, and communications. Communicators felt more strongly about crisis situations and day-to-day activities, especially deadlines.This study found a positive professional relationship between the two groups. Satisfaction with the relationship was indicated. Roles in the corporation were understood. Demographics did not influence perceptions in this study.

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