Applying public engagement model to the enhancement of public-organization relationship

dc.contributor.advisorHanley, Michael L.
dc.contributor.authorKieu, Anh N.
dc.date.accessioned2015-07-23T19:11:18Z
dc.date.available2015-07-23T19:11:18Z
dc.date.issued2015-06-17
dc.description.abstractUtilizing public relations among non-profit organization for communications campaign has increasingly become a desirable method to raise awareness and generate actions among the publics. This study will be testing the existing public engagement scale on the audience of a local symphony orchestra to understand the effect of public engagement on public-organization relationship. The study conceptualizes public engagement in the context of public relations and measures public engagement using three indicators: positive affectivity, affective commitment, and empowerment. In addition, this study examines how public engagement mediates the effects of trust and satisfaction on positive behavioral outcomes to support organizations. A proposed public relations plan for the organization is provided base on the result of this study.en_US
dc.description.degreeThesis (M.A.)en_US
dc.description.sponsorshipDepartment of Journalism
dc.identifier.cardcat-urlhttp://liblink.bsu.edu/catkey/1805425
dc.identifier.urihttp://cardinalscholar.bsu.edu/handle/20.500.14291/199883
dc.subject.lcshSymphony orchestras -- Public relations -- Indiana -- Muncie.
dc.subject.lcshNonprofit organizations -- Public relations.
dc.subject.otherMuncie Symphony Orchestra -- Public relations.
dc.titleApplying public engagement model to the enhancement of public-organization relationshipen_US
dc.typeCreative project (M.A.), 3 hours.
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