Planning ahead : a volunteer coordinator's handbook

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Authors
Bilbrey, Samantha
Advisor
Fisher, Peggy B.
Issue Date
2014-05
Keyword
Degree
Thesis (B.?)
Department
Honors College
Other Identifiers
Abstract

The Boys & Girls Club of Muncie is currently redesigning their volunteer management program. For my honors thesis, I immersed myself in the role of Volunteer Coordinator at the Boys & Girls Club while educating myself on current volunteer management research and practices. The combination of educational resources and Volunteer Coordinator experience allowed me to develop a Volunteer Coordinator Handbook that can be used for future Volunteer Coordinators at the Boys & Girls Club of Muncie. This handbook can also be used in other organizations that use the volunteer management database Volgisitics. Following the creation of the handbook I developed a hiring guide for the Executive Director, highlighting key characteristics of an effective Volunteer Coordinator applicant and example interview questions. The project concludes with a SWOT analysis of the current volunteer program and suggestions for enhancement.