Micro expert

The purpose of this research was to investigate different approaches to expert system design and implementation. The resulting research information was used to create a microcomputer based expert system for the university computer services. The aim of this expert system is to help users (students, faculty, and staff) with micro computer purchases. As part of the research various interviews were conducted with prospective computer purchasers and the micro computer experts. This approach was taken to ensure that the system was easy to use and that it provided all users with vital information regarding the purchase of a computer system. Micro Expert was developed on IBM architecture using a commercially available expert system shell and 'C' programming language.The beta testing stage of the system was used to conduct more interviews and questionnaires with the microcomputer experts. This process was used to ensure that the product covered the most common questions of the users and provided adequate help and information on purchases.