Comparison of management reports and critical success factors at the Ford Meter Box Company : an honors thesis (HONRS 499)

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Authors
Elliott, Brian C.
Advisor
Hanks, George F.
Issue Date
1996
Keyword
Degree
Thesis (B.?.)
Department
Honors College
Other Identifiers
Abstract

Managers rely on receiving data or information to make critical decisions. One way that a manager receives this information is by reading and interpreting internal reports. Managers, from the shift supervisor to the president of the company, are able to use the information provided by internal reports to plan for the future or analyze past decisions. It is imperative that each internal report be understandable by every manager who uses it. A wrong decision could result from misinterpreting the data in a report. It is also important for each report to touch on the issues of the company that are key to its success.The purpose of this paper is to compare the Critical Success Factors (CSF) to the internal reports of The Ford Meter Box Company. Critical Success Factors are those things that make the company successful. The paper will also show how managers that work with the reports feel about using them. After analyzing this information, suggestions will be provided for any changes that need to be made by Ford.